Skip to main content
Product

The conversation intelligence hub for your healthcare organization.

Business Insights

Reveal patterns behind customer behavior and operational performance.

Business Insights

Quality & Coaching

Improve handling consistency with automated QA and coaching insights.

Quality & Coaching

Safety & Compliance

Identify and act on safety signals with precision and complete oversight.

Safety & Compliance

Integrations

Connect tech systems to unlock richer conversation intelligence.

Integrations
Services

Get more value from your Authenticx platform.

Client Success

Maximize ROI with dedicated, hands-on guidance at every step.

Client Success

Insights Workshops

Turn insights into actionable plans with collaborative sessions led by experts.

Insights Workshops

Conversation Analysis

Dive deep into what key customer populations experience—and why.

Conversation Analysis

Industries

Purpose-built AI with trusted insights for every healthcare sector.

Pharmaceutical / Life Sciences

Strengthen outcomes across patient access, adherence, and safety oversight.

Pharmaceutical / Life Sciences

Med Device

Increase visibility across device onboarding, troubleshooting, and ongoing support.

Med Device

Health Insurance

Improve performance across Star ratings, member experiences, and audit-readiness.

Health Insurance

Healthcare Provider

Enhance interactions across access, care coordination, and support services.

Healthcare Provider

Why Authenticx

Made for healthcare leaders, by healthcare experts.

Accuracy & Reliability

AI built by on-shore teams with continuous human review.

Accuracy & Reliability

Privacy & Security

Enterprise-grade security and compliance designed for healthcare.

Privacy & Security

Proven Impact

Real ROI from trusted healthcare organizations.

Proven Impact

Company

We’re on a mission to help humans understand humans.

Our Story

Why we chose to serve healthcare—and healthcare only.

Our Story

News

Product updates, insights, and company news.

News

Careers

Create the future of conversation intelligence with us.

Careers

Resources

Deepen your understanding of conversation intelligence.

Resource Library

Insights, guides, and expertise for healthcare leaders.

Resource Library

Partners

Collaborate to deliver smarter healthcare solutions.

Partners

Event Calendar

Meet the Authenticx Team at upcoming events.

Event Calendar

Contact Sales

Let’s talk and turn insight into action.

Contact Sales

Artificial Intelligence

Authenticx Named TechPoint Mira Tech Company of the Year at the 2024 Mira Awards Gala

April 29, 2024 by Kelly Karrmann

Copied link

Authenticx was chosen by an independent judging panel for the award and honored on April 26, 2024.

INDIANAPOLIS, Ind. — Apr. 29, 2024 — Authenticx today announced that it was honored with the Tech Company of the Year at the 25th annual Mira Awards gala on April 26, 2024.  

Authenticx received the Tech Company of the Year award for its conversational intelligence platform, having more than 15 proprietary healthcare-specific AI models that are constantly being improved and checked by human experts. The award recognizes Authenticx as one of the nation’s fastest-growing private companies and, according to Tech Crunch, was the only female-founded and led Midwest company to announce a Series B investment round in 2023. 

“It’s only because of our incredible team because they believed in our vision and our mission.”

Founder & CEO Amy Brown

“The Mira Awards showcase the very best of Indiana’s digital innovation community, and this year, we had the most competitive pool of applicants yet,” said TechPoint President and CEO Ting Gootee. 

“It’s only because of our incredible team because they believed in our vision and our mission — they made sacrifices to be a part of our mission as a company. We are so grateful for this city. We are so grateful for this state,” said Authenticx Founder and CEO Amy Brown. 

The awards gala was presented by TechPoint, Indiana’s industry-led growth initiative for the state’s digital innovation economy, the Indiana Economic Development Corporation, Salesforce and a host of the state’s most innovative companies, universities and organizations. 

The Mira judges said Authenticx earned the Tech Company of the Year award due to its consistently impressive growth track record, its impressive tech, Brown’s founder’s journey and industry expertise. 

Winners in 18 award categories were chosen by a rigorous process that included 50 Mira Awards judges who winnowed applications to finalists, who presented their cases in March. The Mira Awards are the state’s largest, best known and most prestigious technology awards. The annual gala celebrates the “Best of Tech” in Indiana. Judging panels were comprised of founders, executives, community leaders and subject matter experts for the TechPoint Innovation and Talent categories. Seven other awards were awards after deliberations by additional expert panels. 

For more information, photos and information, visit: www.miraawards.com 

Subscribe to The Pulse newsletter | Authenticx

ABOUT TECHPOINT:

TechPoint, is the Central Indiana Corporate Partnership’s branded initiative for Indiana’s digital innovation economy and overall tech ecosystem. The industry-led team is focused on working with public, private and industry partners to expand tech talent pipeline, enhance resource connectivity for enterprise organizations and startups alike, and elevate the industry by activating the community and amplifying stories of success. For more information about TechPoint or the Mira Awards, please visit www.techpoint.org. Media contact: Cheryl Reed: cheryl@techpoint.org 

ABOUT AUTHENTICX:

Authenticx is the new standard for humanizing conversational intelligence in healthcare by analyzing millions of customer interactions (like voice, chat, or emails) to surface immersive and intelligent insights at scale. Authenticx was founded to aggregate, analyze and activate customer interaction data to surface transformational opportunities in healthcare. Using existing data that’s likely being stored and ignored in your organization, Authenticx reveals hidden barriers, motivators, and strategies so healthcare organizations can make confident, data-backed decisions. In 2023, Authenticx was ranked No. 349 on the Inc. 5000 recognized as one of America and Indiana’s fastest-growing private companies.

Want to learn more? Contact us!

Or connect with us on social! LinkedIn | Facebook | Twitter | Instagram | YouTube

Previous

Fortune | The Best Investment Opportunities in AI for Healthcare

View

Next

Authenticx Accelerates AI Innovation in First Half of 2024

View

Recent Articles

News Healthcare and AI News Featuring Authenticx in 2025

Artificial Intelligence

Healthcare and AI News Featuring Authenticx

View
Go to Healthcare and AI News Featuring Authenticx
News Podcast Episodes Featuring Authenticx Voices in 2025

Authenticx

Podcast Episodes Featuring Authenticx Voices in 2025

View
Go to Podcast Episodes Featuring Authenticx Voices in 2025
News General Counsel Erika Sylvester Recognized on the Class of 2025 ‘Forty Under 40’  

Authenticx

General Counsel Erika Sylvester Recognized on the Class of 2025 ‘Forty Under 40’  

View
Go to General Counsel Erika Sylvester Recognized on the Class of 2025 ‘Forty Under 40’