Healthcare Call and Contact Center’s 33rd Annual Conference

HCCT’s 33rd Annual Call and Contact Center Conference is specifically designed for healthcare leaders and professionals in clinical and non-clinical patient contact centers, scheduling/access centers, and billing/revenue cycle call centers. The conference will explore innovative approaches to leadership challenges, operational excellence, quality metrics, and customer service.  

Visit Authenticx at booth #24 at the HCCT conference to learn how to leverage specialized, reliable AI trained by healthcare professionals for healthcare professionals. With Authenticx you can unlock feedback data from every conversation about CX, operational performance, compliance, and more.  

Uncover actionable insights, opportunities to improve training, improve end-to-end portal experience, and improve corporate messaging within chat conversations.  

Want to learn more? Let’s schedule a demo in Atlanta! 

Highlighted Customer Stories and Articles 

Contact Center ROI - Customer Voices Report | Authenticx


Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.

Want to learn more? Contact us!

Or connect with us on social! LinkedIn | Facebook | Twitter | Instagram | YouTube

Get the latest customer insights content delivered straight to your inbox
Copy link
Powered by Social Snap