Over the course of 4 days in Nashville, ViVE 2025 brings digital health decision makers from over 500 healthcare companies together to improve the business of healthcare and foster a vibrant professional community.
Schedule time with Authenticx at booth #MC-1555 to learn how we help healthcare leaders across the industry aggregate conversation data to help teams effortlessly scale evaluations, innovate agent performance reporting, and highlight the positive impact teams are having. Our key features include:
- Automated evaluations to improve QA efficiency. Rethink how QA analysts review and evaluate conversations with machine learning built specifically for healthcare.
- Comprehensive agent performance reporting. Automate the evaluation, scoring, and reporting of agent performance across customer conversations without increasing headcount or workload.
- Build high-impact training scenarios with a montage builder. Capture and share audio montages that highlight the positive impact agents have and build a library for efficient, effective onboarding.
Would you like to grab a coffee and learn more in Nashville? Let’s connect!
ABOUT AUTHENTICX:
Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.
Want to learn more? Contact us!
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