Webinar: Harnessing A Renewable Source of Business Intelligence with Conversational AI

Join us for a webinar on August 15 at 12PM EST.

Chief Evangelist Leslie Pagel is presenting on how AI enables healthcare organizations to leverage their own untapped, renewable customer feedback to gain deeper insights.

In this webinar we will: 

  • Examine the current state of customer feedback: what is lacking and opportunities to improve
  • Review relevant case studies on how better listening transforms your organization
  • Discuss how to get started in your own organization 

Check out a recap of the webinar here.


Leslie Pagel is the Chief Evangelist at Authenticx, a conversation analytics company dedicated to improving the way healthcare companies engage with patients. In this role, she creates awareness, across the healthcare industry, of more efficient and effective ways for healthcare organizations to deliver on their customer objectives. With over two decades of working with customer experience (CX) teams, Leslie helps clients actualize the voice of the patient to show how these voices prompt meaningful action.


Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.

Want to learn more? Contact us!

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