CTO Michael Armstrong Recognized as ‘Tech Exec of the Year’  

Indianapolis Business Journal and Techpoint announced Tech Exec of the Year and Tech 25 honorees.

Authenticx CTO Michael Armstrong was recognized by the Indianapolis Business Journal and Techpoint with a Tech Exec of the Year award at a celebratory breakfast event hosted in downtown Indianapolis, Indiana. Michael was recognized alongside 11 other individuals across 4 business categories. View the full list of honorees here.

What is IBJ’s Tech Exec of the Year?

Tech Exec of the Year Awards honor those in the top information technology positions within their organizations (CIO, VP, Director, etc.). These valued individuals play vital roles in making Indianapolis-area businesses, institutions, and not-for-profit groups successful.

Michael’s Impact at Authenticx

As a founding member of the leadership team, Michael is intentional about doing things differently and striving to maintain the Authenticx value of authenticity.

Michael’s unconventional, but principled approach is responsible for crafting one of the most innovative and robust AI software products available. His leadership has assembled a team of engineers that is continuously iterating and adapting our comprehensive solution.

His team works quickly, smartly, and at a pace that shocks large enterprise competitors due to our agility and speed of innovation. From the ground up, Authenticx would not be what it is without Michael’s expertise and leadership over a talented product innovation team. In the past year, Michael has scaled both a team and product to accommodate an influx of new users and data. Our platform grew from <100 to 10,000+ users, and from thousands to millions of processed weekly interactions, while also tripling the size of his team.

“The team has tackled enormous data management challenges, while simultaneously innovating and rolling out brand-new features that have included machine-learning models, proprietary dashboards, data redaction, voice obfuscation, and other options for privacy. We’ve faced the challenge of redefining AI and creating new features to meet our clients’ needs.” 

Michael Armstrong, CTO, Authenticx

Want to learn more about Michael? See his full profile with Indianapolis Business Journal here.

See Authenticx in Action

Learn more about how Authenticx analyzes customer conversations to surface recurring trends in this two-minute video.

ABOUT AUTHENTICX:

Authenticx is the new standard for humanizing conversational intelligence in healthcare by analyzing millions of customer interactions (like voice, chat, or emails) to surface immersive and intelligent insights at scale. Authenticx was founded to aggregate, analyze and activate customer interaction data to surface transformational opportunities in healthcare. Using existing data that’s likely being stored and ignored in your organization, Authenticx reveals hidden barriers, motivators, and strategies so healthcare organizations can make confident, data-backed decisions.