The Patient Experience Exchange

The Patient Experience Exchange is an invitation-only event built for senior patient experience executives from the largest, fastest-growing, and most recognizable health systems and healthcare brands. Would you like to learn how to benchmark, share ideas, and identify solutions to critical business challenges alongside them? Click here.

Authenticx will be onsite to discuss how we analyze millions of conversations to surface recurring trends that healthcare organizations use to make informed, proactive decisions.

  • Collect ongoing, real-time data from all patient interactions in one centralized platform without creating friction for the customer.
  • Leverage powerful, immersive insights to fuel sound decision-making.
  • Cut to the heart of why patients are reaching out, and to improve quality and performance

Would you like to know how Authenticx can help you improve the patient experience? Let’s connect in Atlanta! Click here to schedule a meeting with our experts.


Request an invite to our roundtable at the PX Exchange, How AI is Helping Healthcare. For decades we have relied on surveys as our primary method for patient feedback. With advancements in technology, it’s time for the next era of patient listening. An era that is inclusive, holistic, and scalable. Learn more about how AI is helping healthcare keep its finger on the pulse of its patients’ actions, needs, wants, and behaviors.

During this session, we’ll:

  • Explore traditional methods of gathering feedback
  • Envision the potential improvements made with AI
  • Create and share ideas for making the possible a reality
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Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.

Want to learn more? Contact us!

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