Authenticx for Revenue Cycle Leaders
Improve operations with feedback and data that is currently being stored and ignored
Identify leading drivers of claim denials, rebilling, self-pay errors, and more with technology built for Healthcare.
Listening to Improve Billing Statements and Reduce Calls
A large healthcare system was observing an increase in calls to their billing line. This feedback indicated opportunities to improve the clarity of the bill statement and the team sought to gain insights on how to improve the patient financial journey.
Do you have the insights to take action and improve your revenue cycle?
Patient Access & Self-Service
Reduce call volume and focus on complex calls, rather than transactional ones by improving your digital front door strategy.
Contact Center Oversight
Review conversations, increase first call resolution, lower call abandonment, and deflections to reduce unnecessary call volumes.
Claims Denials & Insurance Verification
Reduce the time spent on work denials, re-bill, credit balances, refunds, and incorrect reimbursement by identifying errors.
Authenticx was Created to Transform Healthcare
Authenticx helps healthcare organizations analyze and activate customer interaction data at scale.
Tackle obstacles that are ruining your RevCycle
The Eddy Effect™ Dashboard combats the complexity of healthcare with actionable feedback and insights in a single performance analytics dashboard. Track impactful metrics across the organization to eliminate waste and improve patient outcomes.