Authenticx

Article

Economic Instability is at a High & It’s Hurting Your Customers

Article

Communication Breakdown is Destroying the Customer Journey

News

14,000 Customer Call Analysis Shows Corporate America isn’t Listening to its Clientele

Article

What Are Brand Detractors & How Should You Handle Them?

Article

What Are Brand Values & How Do You Amplify Them?

News

Authenticx Adds SaaS Leader Kip Zurcher as COO

Customer Story

Use Customer Feedback to Optimize Conversion with Authenticx

Webinars

Webinar: How to Listen to Customer Conversations at Scale

Article

How to Better Understand Your Customers by Listening

Customer Story

Building a Human-Centered Brand with Authenticx

Article

4 Healthcare Leaders Share What It’s Like to Connect with Their Customers Again

Customer Story

Increase Visibility and Oversight of Contact Center Compliance with Authenticx