The 2025 NAHAM Annual Conference is the ultimate event for Patient Access professionals. Attendees will have the opportunity to engage with industry leaders and explore cutting-edge solutions through targeted education sessions. This is a can’t-miss opportunity to connect with fellow Patient Access managers and leaders, share ideas, and foster relationships that will redefine your approach to Patient Access.
Schedule time with Authenticx at NAHAM to learn how we help Patient Access professionals aggregate conversation data to help teams effortlessly scale evaluations, innovate agent performance reporting, and highlight the positive impact teams are having. Our key features include:
- Uncover patient access barriers. Authenticx analyzes data from various sources to spot patterns affecting access and adherence, helping leaders develop targeted strategies while considering patient needs.
- Automated evaluations to improve QA efficiency. Rethink how QA analysts review and evaluate conversations with machine learning built specifically for healthcare.
- Comprehensive agent performance reporting and patient access insights. Automate the evaluation, scoring, and reporting of agent performance across patient conversations without increasing headcount or workload.
- Train and support teams. Authenticx aggregates data from interactions to identify training gaps and messaging opportunities, equipping agents and hubs with resources to enhance patient support and access.
Would you like to grab a coffee to learn more in Phoenix?
Let’s connect!
ABOUT AUTHENTICX:
Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.
Want to learn more? Contact us!
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