Access USA brings the industry’s most thought-provoking access events under one roof – Patient Assistance & Access Programs, Hub and Specialty Pharmacy Models East, and Rare Disease Summit. Connect with top leaders and stakeholders from across the life sciences industry and take part in critical conversations to drive the future of patient access.
Schedule time with the Authenticx team at Access USA to learn how we help life sciences and pharma leaders across the industry aggregate conversation data to help teams effortlessly scale evaluations, innovate agent performance reporting, and highlight the positive impact teams are having. Our key features include:
- Automated evaluations to improve QA efficiency. Rethink how QA analysts review and evaluate conversations with machine learning built specifically for healthcare.
- Comprehensive agent performance reporting and patient access insights. Automate the evaluation, scoring, and reporting of agent performance across patient conversations without increasing headcount or workload.
- Build high-impact training scenarios with a montage builder. Capture and share audio montages that highlight the positive impact agents have and build a library for efficient, effective onboarding.
Would you like to grab a coffee or soft pretzel to learn more in Philly?
Let’s connect!
Don’t miss Authenticx on stage at Access USA in Reshaping Healthcare Begins by Listening at Scale with AI on March 19 at 2:15 PM! Our Director of Sales, Jenna (Phillips) Okoro will be moderating a panel with three access industry leaders from Lilly (Patient Services), Boehringer Ingelheim (Patient Excellence), and GSK (Specialty & Oncology Patient Assistance Programs).
In this presentation, you will hear how conversations are a source of insight that can be a powerful unifying force leveraged to align on strategy, problem-solving, intelligence, and service. They’ll discuss how AI is being utilized to understand the context of the healthcare experience at every stage of the brand lifecycle, delivering value for both business and patient outcomes.
- Hear from your peers how conversational data provides value at every stage of the brand lifecycle.
- Learn about common friction points in the patient journey and how teams are navigating and generating solutions
- Identify actionable ways AI can help you achieve the outcomes for your business and for the patients you serve
Attend this amazing conversation at Access USA—see all session information here.
ABOUT AUTHENTICX:
Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.
Want to learn more? Contact us!
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