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How a Device Maker Quantified Why 73% of Calls Never Led to a Scheduled Appointment
Molly Connor
A device manufacturer's appointment scheduling rate was stuck at 73% no-shows. Here's how they quantified the four reasons why — and which ones they could fix.
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How a Device Maker Quantified Why 73% of Calls Never Led to a Scheduled Appointment
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How a Device Maker Quantified Why 73% of Calls Never Led to a Scheduled Appointment
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