

Authenticx Introduces Eddy Effect Dashboard to Identify and Attack Disruptions in the Customer Journey


An Update: How Authenticx is offering support to ‘sister’ tech company SoftGeneral


Amy Brown Creates Authenticx to Transform Healthcare Customer Experience


Why conversational AI is an effective listening tool


Improving the patient journey through speech analytics


Unlocking Conversational Data: 3 Insights to Enhance the Patient Experience in Healthcare


Myths vs. Facts: How Artificial Intelligence Is Changing the Way Healthcare Listens


5 Insights to Improve Patient Experience Across Healthcare


Social Determinants of Health: Unearth Barriers and Prompt Positive Outcomes


Authenticx Enhances Platform Capabilities to Drive Improvement in the Healthcare Experience


Understanding Drivers of Long Calls

