4 Healthcare Leaders Share What It’s Like to Connect with Their Customers Again
3 Reasons Your Contact Center Compliance Programs Aren’t Truly Reducing Risk
Increase Visibility and Oversight of Contact Center Compliance with Authenticx
Why I Founded Authenticx
3 Key Ingredients to Transforming Customer Contact Center Performance
How to Revolutionize Customer Experience through Listening
Survey Fatigue: Why Companies are Over-Burdening Customers and How They Can Get More with Less
The Richest Source of Customer Feedback Isn’t Another Survey – It’s Your Call Center
Authenticx Raises $800,000 Pre-Seed Round, Creates New Standard for Health Systems to Listen to Their Patients
NPS is a Metric, Not a Strategy: 4 Questions to Consider Whether Your Company Goes Beyond the Metrics
How to Create an Impactful Customer Journey Map
