Compliance with Authenticx

Improve patient safety with AI-powered signal detection

Authenticx has been the leader in healthcare-specific AI for nearly 10 years, ensuring more reliable outcomes, fewer false positives, and greater peace of mind. Benefit from the power of AI with the security and risk mitigation healthcare requires.

Call Center Compliance | Authenticx Patient Safety Solutions
Patient Safety Metrics | Automated Solution for Adverse Events | Authenticx

Actionable Intelligence

Modernize patient safety with precision and speed.

Automatically Detect Risk Signals – Use AI that detects adverse events, product quality complaints, and special situations out-of-the-box. No keyword libraries required.

Streamline Review and Reporting – Validate issues and take action quickly with highlighted transcripts, a standardized format for your data collection, and automated workflows for ease of escalation.

Reduce Your Backlog and Risk – Dramatically reduce the volume of “false alarms” that get escalated by your team, allowing reviewers to focus on real compliance events impacting patients.

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Compliance Product Details

+ Adverse Events + Safety Events Detection
 – See compliance events highlighted within conversation transcripts.

+ HIPAA Model – Screen conversations for HIPAA compliance

+ Agent Acknowledgment -
Confirm Agent acknowledgment of reportable events

+ Speaker Identification – Automatically have distinct speakers labeled in your transcript

+ Summary + Transcription

+ Insights Sessions – Expert-led analysis of your conversation data

+ 24/7 Support – Access to help center and support channels

+ Dedicated Program Manager – Regular check-ins, account reviews, onboarding guidance, and more

+ Custom Workflows: Design triggers and automated escalations

+ Robust Reporting: Custom and out-of-the-box compliance trend reporting

+ API Consultation and Configuration

Advanced customization and implementation available.

Patient Safety Metrics | Authenticx | Safety Event Suite

Resource Checklist

Streamline Compliance Reporting with AI

This checklist explores five ways healthcare-specific machine learning is transforming the way pharmacovigilance teams think about adverse event reporting and escalation with reliable insights from day one.

Real Conversations, Real Results

Identified risk

28K
Conversations flagged that used incorrect language

Compliance Reduction

50%
Reduction in compliance observations

Call Monitoring

45%
Increase in volume of call monitored for compliance

Compliance with Authenticx

Often paired with our Quality and Insights Solutions. Schedule a demo to learn more!

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