Podcast
A Conversation with Amy Brown & Michael Armstrong
Article
The Most Important Customer Experience Metric You’re Not Measuring Today
Article
What is the Eddy Effect?
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Authenticx Selected as a Nominee for TechPoint’s Mira Awards Honoring ‘The Best of Tech in Indiana’
Customer Story
Identify Sources of Customer Friction & Improve Retention with Authenticx
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Authenticx’s Commitment to Security Verified with SOC 2 Type 1
Article
Traditional Speech Analytics Don’t Go Deep Enough
Article
Nothing Replaces Listening
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Customer Voices Report: Unsolicited Customer Feedback in Healthcare
Article
Patient Insights Trends: Why They’re Calling, Why They’re Staying, and Why They’re Leaving Life Sciences Brands
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The Complete Guide to Unsolicited Feedback
Article