REVOLUTIONIZE AE REPORTING
Automate the detection and escalation of safety events
Authenticx offers a new suite of safety event models to streamline the identification and reporting of compliance events.
Streamline operations and reduce risk
Automated detection
AI models designed to identify safety events: adverse events, product quality complaints, and special product situations.
Streamlined escalation
Escalate conversations with reportable events directly to your pharmacovigilance or patient safety teams.
Targeted human listening
Benefit from clear source data during reviews and strategically deployed human listening to monitor accuracy.
Identify
Evaluate
Resolve
Automated detection of safety events
Strategically deploy AI models that identify potential safety events, highlight them in the conversation transcript, and check for agent acknowledgement of the event.
Trigger automatic escalations
Customize workflows to escalate conversations directly to teams responsible for reporting or for further human review and validation.
Close the loop on reporting requirements
Know that you have the reports, conversation data, audio files, transcripts, and more required to confidently fulfill regulatory reporting requirements.
Authenticx was Created to Transform Healthcare
Authenticx helps healthcare organizations analyze and activate customer interaction data at scale.