Listening for the Employee Experience: A First Step to Address Burnout in Healthcare Workers
Authenticx Introduces Eddy Effect Dashboard to Identify and Attack Disruptions in the Customer Journey
An Update: How Authenticx is offering support to ‘sister’ tech company SoftGeneral
Amy Brown Creates Authenticx to Transform Healthcare Customer Experience
Why conversational AI is an effective listening tool
Improving the patient journey through speech analytics
Unlocking Conversational Data: 3 Insights to Enhance the Patient Experience in Healthcare
Myths vs. Facts: How Artificial Intelligence Is Changing the Way Healthcare Listens
5 Insights to Improve Patient Experience Across Healthcare
Social Determinants of Health: Unearth Barriers and Prompt Positive Outcomes
Authenticx Enhances Platform Capabilities to Drive Improvement in the Healthcare Experience