Leveraging Conversations in Call Center Vendor Training
Patient Adherence Disruptions for Specialty Medicine
Flag and Address Risk by Listening at Scale
Using Conversational Data to Clarify Brand Messaging
Authenticx Delivers Conversational Data Insights to the Life Sciences Industry
Moving from a Transactional to Patient-centric Customer Experience
Improving the Shipping Notification Process Between Pharmacy Manufacturer and Healthcare Providers
A Qualitative Analysis of the Entire Patient Journey From Beginning to End
Adopting a Patient-Centric Approach in Specialty Pharmacy
Understanding Drivers of Long Calls
Gain Detailed, Specific Brand Insights to Improve Patient Experience