Customer Contact Week (CCW) Las Vegas

Customer Contact Week (CCW) Las Vegas is the annual gathering of customer contact leaders where attendees will find the tools, technology, and techniques to drive your business endeavors to new heights. 

Do you know why customers keep calling? Investing in conversational intelligence can reduce your expenses by strategically identifying sources of friction and opportunities to improve operations. With Authenticx, you can uncover actionable insights, opportunities to improve training, and improve end-to-end portal experience and corporate messaging within chat conversations.

Want to learn more? Let’s schedule a demo at CCW Las Vegas! Please fill out the form on this page.

Read more about Authenticx for Contact Center Management. 

Join us at CCW Las Vegas for our fireside chat! The “Care” That AI Needs in Healthcare

The stakes are always higher in healthcare. When it comes to AI, there’s no difference. Join a thought-provoking discussion focused on utilizing AI with the intentionality and responsibility that healthcare demands.

We’ll cut through the hype, and explore how AI can help healthcare organizations improve health and business outcomes.

Come prepared to learn, discuss, and explore:

  • What responsible AI means in healthcare
  • How AI is being used to deliver healthcare and business outcomes
  • How AI will shape the future of customer service
Customer Voices Report - Listening at Scale with Artificial Intelligence


Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare. We are on a mission to help humans understand humans. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes.

Want to learn more? Contact us!

Or connect with us on social! LinkedIn | Facebook | Twitter | Instagram | YouTube

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